THE RIGHT FIT FOR YOUR
HEALTH SYSTEM  

WHY BCW

Healthcare Focused Collection Solutions

For over 50 years, healthcare facilities of all sizes – from local dental practices and hospitals to large healthcare systems – have used Bonded Collectors of Wisconsin, Inc. to manage their accounts receivable.

Bonded Collectors of Wisconsin, Inc. is one of the few remaining agencies that specializes in partnering with regional, critical access and independent health systems. Our decades long partnerships with local health systems have allowed us to assemble the necessary knowledge to build highly specialized, efficient and effective collection solutions that are easily implemented, are scalable for every health system and ultimately maximize revenue recoveries.

We do not collect other common account types such as, delinquent student loans or credit cards. We are extremely proud to work with our healthcare partners and are comprehensively focused on healthcare collections.

Ask us for client testimonials. We would love to share a few!

THE BCW ADVANTAGE

A Better Patient Experience

We know your patients are your number one priority. That’s why it is so important that we provide the best possible experience for each and every patient. Our team works directly with each patient to find a resolution that works for everyone involved. We know that continual positive interactions and collaboration with your patients lead to increased patient satisfaction, expansion of community trust and positive revenue recovery results. We call our agencies attitude of collaboration being Consumer-centric.

Consumer-centric Collections

Our Consumer-centric attitude was founded on the belief that it is our team’s priority to respectfully, ethically, and empathetically work with each patient individually during their time of financial difficulty. We listen first to understand the patient’s situation, then suggest pathways forward that empower patients to resolve accounts and ultimately improve their overall financial situation.

Proven Collection Performance 

For over half a century, we have constantly provided industry-leading client services, patient experience, and revenue recovery results. We outperformed our peers because we have a unique combination of experience, advanced technologies, and skilled team members. 

We skip the international call centers, robot calls, and answering machines and instead focus on using our know-how and tech to connect patients to our live, local team members who are always there to help. Although our competitors sometimes don’t, we know the human touch still works. 

We always welcome the opportunity to compete with your current vendor to measure our abilities via a portfolio split. We know our team and revenue returns will impress.

Simple and Easy Solutions

We want to make everything simple and easy for your team. We offer highly specialized and flexible technologies and services that reduce friction and increase synergy between your offices and ours. Increased synergy helps make implementation a breeze, day-to-day tasks effortless and allows your team time to focus on what is important – assisting your patients.

Here are just a few examples:

• Don’t sweat account placements or data sharing, we are compatible with all industry standard healthcare software (Epic, Meditech, Cerner, GE).
• Get information when you need it by accessing our client account web portal, which allows your team to review placed accounts, check account statuses, verify current balances, apply payments/adjustments and run ad hoc reports.
• Communicate efficiently and securely by utilizing our two-way encrypted secure message center.
• Keep accounts up to date by sending us automated daily or weekly placement, update, payment and withdrawal files.
• Automated suit authorization processes
• Want to make processing remittance files easy for your team? We’ll send you an automated electronic remittance file, which will reduce posting errors and save your health system time and money.

Innovation

We know that our healthcare partners and their patients expect our agency to continually improve. We are devoted to optimizing our workflows, improving our training practices, expanding our multi-channel communication suite, implementing new technologies and finding better ways to utilize analytics to improve our client services, patient experience and overall collection performance. Our commitment to being the most innovative and effective accounts receivable management agency never stops.

Commitment to Our Team, Our Partners and Patients

At Bonded Collectors of Wisconsin, Inc. we believe in always treating people the right way. That’s why, on average, our current team members have been with us for 9 years, our clients have partnered with us for decades and the communities we work with trust us.

Bonded Collectors of Wisconsin, Inc. is proud to be a woman-owned, family-operated agency that is committed to empowering patients during times of financial difficulty and recovering outstanding funds, so our partners can continue to elevate their health systems and strengthen their communities.